Privacy policies at AccommodationForWorkers.com
Introduction:
Welcome to AccommodationForWorkers.com (“we,” “us,” or “our”). This website is owned by Journey Group Ltd. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website. By using AccommodationForWorkers.com, you agree to the terms outlined in this policy.
WE CARE ABOUT THE PROTECTION OF YOUR PERSONAL DATA
Who we are?
“JOURNEY GROUP” Ltd., is a commercial company registered in the commercial register at the Registration Agency with EIK 200939143, with headquarters and management address: Sofia, 1 Felix Kanitz St.,email: booking@journeygroup.bg, and is the administrator of personal data, in accordance with the provisions of the Personal Data Protection Act.
How to contact us?
Sofia, 1 Felix Kanitz St., email: booking@journeygroup.bg
“JOURNEY GROUP” Ltd. respects the confidentiality of your personal data.
The protection of your personal information throughout the process of personal data processing, as well as the security of all business data, is an important matter for us. We process the personal data collected during your visit to our website confidentially and in accordance with legal regulations at national and European level.
What is the Security Policy and Privacy Statement
This security policy aims to provide you with comprehensive information in a clear and accessible language about what actions are taken with the personal data you provide to “JOURNEY GROUP” OOD (hereinafter referred to as “JOURNEY”) including:
• What personal data do we collect about you?
• What is the purpose of their collection?
• For how long do we keep the provided personal data?
• Who do we share your personal data with?
• How do we notify you of a change to our Security Policy?
• What types of cookies do we use to make your stay on our website better?
• What are your rights regarding the provided personal data?
With this Security Policy, “JOURNEY” declares that it applies all technical and organizational measures to protect the personal data of natural persons, which are prescribed by law or other normative act at the national and European level.
What is personal data?
Any information and data that can identify a natural person, directly or indirectly.
So e.g. indirect identification is your mobile phone number.
Direct identification is achieved when you provide a unique identifier such as TIN, LNCH, customer code, etc.
What personal data does JOURNEY collect about you?
In order to provide you with efficient access to our products/services, JOURNEY collects the following information about you:
• Name, surname, telephone, e-mail, organization when filling out the contact form, located on our website www.journeygroup.bg
• Technical data that is automatically sent to us when you use our website – IP address, GPS coordinates, information about the device from which you visit the website;
• Cookies (Cookies) – to identify your browser or device.
On what basis does JOURNEY process your personal data?
The processing of personal data includes the collection, storage, destruction, transmission, correction, updating, deletion, destruction and all other actions that are performed with your personal data.
JOURNEY collects your personal data in order to fulfill its contractual obligations under contracts concluded with you for the provision of services – on a contractual basis.
JOURNEY also collects personal data after receiving express, clear, free and unequivocal consent from you for the purposes of processing. For example, for marketing purposes and receiving advertising newsletters.
Consent to the processing of your personal data is granted when visiting our office or registering on our website.
The consent you provide can always be withdrawn by visiting one of our offices, as well as through your profile on our website.
JOURNEY processes personal data also in fulfillment of legal obligations, as if necessary in order to protect the life and health of the natural person to whom the data refer.
JOURNEY can also process personal data if it has a legal (legitimate) interest, except when the interests of the individual to whom the data refer take priority over these interests.
For what purposes do we collect your personal data?
The personal data you receive will be used to enable us to fulfill our obligations to you and to help enforce your rights, including but not limited to:
• To provide you with the services/products offered by JOURNEY;
• To provide you with access to our website, showing you content that is relevant, personalized and limited to your criteria;
• To respond to your inquiries, opinions and recommendations;
• To send you information related to special campaigns and new products and services of ours.
In addition to the above, we have a legal interest in collecting your personal data because without it we cannot provide you with the service/product you are interested in.
How do we process your personal data?
In order to provide products and services, JOURNEY processes (collects) the personal data provided by you, regarding physical, economic, social and family identity in the following ways:
• by filling in reservation forms for tourist services – hotel accommodation, plane and bus tickets, insurance, visa services, applications, forms and declarations, which are provided to you by JOURNEY employees. Forms are available and completed at our Offices in case you make a request for the provision of services;
• when updating data at your request and completing an update form on paper or in an electronic environment;
• by processing information about your visits to the web portals of JOURNEY;
• by processing information about IP addresses, cookies, operating system and browser type.
How long do we store and process your data before destroying it?
Depending on the basis on which your personal data is processed, the term of personal data storage is different.
Your personal data is stored by us for a period of 6 years from the termination of our contractual basis, if we process the personal data for the fulfillment of contractual obligations to you. After the expiration of this period and in the event that there is no legal basis for the continued storage of your personal data, your information is destroyed. Records about you are permanently deleted from our system, as well as paper files containing your personal data are destroyed.
To whom can we pass on the personal data you provide?
JOURNEY undertakes not to provide your personal data to third parties without your express consent, except when it is necessary to fulfill contractual obligations towards you.
In order to fulfill obligations under existing contractual and/or pre-contractual relations with you, it is possible for JOURNEY to disclose your personal data to the following persons:
• Companies providing courier services;
• The company that provides hosting services related to this web page.
JOURNEY has the right to disclose and transmit your personal data to companies located outside the territory of the Republic of Bulgaria, insofar as there is a legitimate interest related to the processing of your personal data for internal administrative purposes. This and any other transmission is carried out in strict compliance with the confidentiality and security of your personal data.
Are there other cases in which we may share your personal data?
Your personal data is also provided to third parties in the following cases:
• At the request of the natural person who provided the data, the subject of personal data protection;
• At the request of competent authorities according to the current legislation of the Republic of Bulgaria and the European Union.
In all the above cases, the persons to whom we provide your personal data have declared that they provide an adequate level of protection of your personal data, including the foreign companies positioned within the EU and EEA. With respect to companies located outside the EU and EEA, for each specific case, the relevant company ensures that it provides an adequate level of personal data protection, complying with the requirements of European legislation.
Use of cookies
General
“Cookies” are small text files that are saved on your computer when you visit our website. In the event that you access this web page at another time, your browser sends back the content of the “cookies” to the respective provider and thus enables the re-identification of the terminal device. Reading cookies allows us to design our website optimally for you and makes it easier for you to use it.
Disable and delete cookies
Your browser allows you to delete all cookies at any time. To do this, please refer to the auxiliary functions of your browser. This may result in certain functions of our website no longer being available to you.
Overview of the cookies we use
In this section you can find an overview of the cookies we use.
Absolutely necessary cookies
Certain cookies are necessary for us to securely provide our services through the website. This category includes, for example:
• “Cookies” that identify or authenticate our users;
• “Cookies” that temporarily store certain user data (eg content of an online form);
• “Cookies” that store certain user preferences (eg search settings or language settings);
• “Cookies” that store data to ensure uninterrupted playback of video or audio content.
Analytical cookies
We use analytical cookies to record user behavior (eg clicks on banner ads, entered search queries) and statistically evaluate these actions.
Advertising cookies
We also use cookies for advertising purposes. User behavior profiles created using such cookies (eg clicks on advertising banners, subpages visited, search queries entered) are used by us to show you advertisements or offers that are tailored to your interests ( “interest-based advertising”).
Third-party advertising cookies
We also allow other companies to evaluate our users’ data through advertising cookies. This allows us and third parties to show users of our website interest-based advertisements that are based on an analysis of your usage behavior (e.g. clicks on banner ads, subpages visited, queries entered), such as this is not limited to our online offers.
“Cookies” upon referral
Our referral tracking partners place cookies on your computer (“referral cookie”) in the event that you have reached our website through an advertisement of the relevant partner. These cookies usually expire after 30 days. In the event that you visit certain pages we host and the cookie has not yet expired, we and the relevant conversion tracking partner may see that a particular user has clicked on the ad and been redirected to our page. The information collected through the referral cookie is used to create referral statistics and to determine the total number of users who clicked on the relevant advertisement and were directed to a page that is equipped with a referral tracking tag.
Web space analysis
We need statistical information about the use of our website to make it more accessible, to measure reach and to do market research.
For this purpose, we use the web analysis tools described in this section.
User profiles created by these tools, using analytical cookies or by evaluating log files, do not contain personal data. Tools either do not use users’ IP addresses at all or truncate them immediately after collection.
The providers of the tools process the data only as processors of the personal data according to our instructions and not for their own purposes.
Below you will find information about each tool provider and how you can object to the collection and processing of personal data through the tool.
You should note that for tools that use opt-out cookies, the opt-out feature is device or browser specific and, therefore, valid for the currently used end device or browser. If you use multiple end devices or browsers, you must select the opt-out feature on each end device and in each browser used.
In addition, you can generally prevent the creation of user profiles by disabling the use of cookies.
Google Analytics
Google Analytics is offered by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Analytics with the additional function offered by Google to anonymize IP addresses. Google abbreviates the IP address already within the EU and only in exceptional cases in the USA, in both cases only abbreviated IP addresses are recorded.
You can object to the collection and processing of your data by downloading and installing a browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout?hl=en
What are your rights regarding the personal data provided?
In compliance with Bulgarian and European legislation, including Regulation (EU) 2016/679 of the EU and of the Council (General Data Protection Regulation – GDPR) regarding the protection of personal data, you can exercise the following rights:
• The right to access the personal data that JOURNEY processes for you and to receive a copy of them;
• Right to ask JOURNEY for correction in case you find inaccuracies or the need to update your personal data by sending an email to booking@journeygroup.bg
• The right to request the blocking of your personal data or restriction of the processing of personal data, as defined by law and
Regulation cases;
• Right to request erasure ie. deleting your personal data from JOURNEY, if the conditions for this are met.
• The right to object to the processing of your personal data for direct marketing purposes by using the “unsubscribe” link we have included in any email sent to you containing promotional information about our products;
• The right to object to the provision of your personal data to third parties by logging into your personal profile on our website and unchecking the provision of personal data to third parties;
• The right, whenever you wish, to withdraw your consent to have your personal data processed for the purposes for which you have consented, for example for marketing, by sending an email to booking@journeygroup.bg
• Right to request the portability of your personal data in a structured, machine-readable format that is commonly used
• The right to file a complaint or request for the protection of your rights before the Personal Data Protection Commission, if the prerequisites for this are met;
You can exercise all rights at any time regarding the processing of your personal data.
What does each of the above rights mean?
Right of access to personal data.
This right gives you the opportunity to obtain information about the data that identifies the administrator and his representative, the purposes of the processing of the personal data, the recipients or categories of recipients to whom the data may be disclosed, data on the mandatory or voluntary nature of the provision of the data and the consequences of refusal to provide them, as well as information on the right of access and the right to correct the collected data.
The data are not provided when the natural person to whom they refer already has them or there is an explicit prohibition to provide them by law.
Right to deletion, access, correction, blocking
The right at any time to ask the administrator to delete, correct or block personal data, the processing of which does not meet the requirements of the GDPR, as well as the right to ask the administrator to notify the third parties to whom the personal data were disclosed of any deletion, correction or blocking that has been carried out, except where this is impossible or involves excessive efforts;
Right to object
Right to object to the administrator against the processing of the personal data of the natural person if there is a legal basis for this, as well as against the processing and disclosure of your personal data to third parties for the purposes of direct marketing. You have the right to be notified before your personal data is first disclosed to third parties or used on their behalf for direct marketing purposes, and you have the right to object to such disclosure or use.
Right of portability
When the processing of personal data takes place in an automatic way, you have the right to receive the personal data concerning you that you have provided to the controller in a structured, widely used, machine-readable and interoperable format, and to transmit them to another controller.
This right should apply where the data subject has provided the personal data on the basis of his own consent or the processing is necessary due to a contractual obligation. The right should not apply where the processing is based on a legal basis other than consent or contract. Due to its very nature, this right should not be exercised in relation to administrators processing data in the performance of their public duties. Therefore, this right should not apply when the processing of personal data is necessary to comply with a legal obligation to which the controller is subject, or to perform a task in the public interest, or in the exercise of an official authority granted to the controller. The data subject’s right to transmit or receive personal data relating to him does not create an obligation for controllers to adopt or maintain technically compatible processing systems. Where more than one data subject is affected in a particular package of personal data, the right to receive the personal data should not affect the rights and freedoms of other data subjects in accordance with this Regulation.
Right to make a complaint or request to the Commission for the Protection of Personal Data
In the event of a violation of your rights, you have the right to file a complaint with the Commission for the Protection of Personal Data within one year of becoming aware of the violation, but no later than five years after it was committed. In case of violation of your rights, you have the right to appeal actions and acts of the administrator in court or before the Supreme Administrative Court. The court cannot be referred if there is a pending proceeding before the Commission for the same violation or a decision of the CPLD regarding the same violation has been appealed and no court decision has entered into force.
Changes to Security Policies – (the privacy notice)
For all changes made to these Privacy Policies, we declare that we will notify you by sending a letter by electronic means (e-mail) to the e-mail address provided by you.
This will give you the opportunity to stop using some or all of the services and/or to exercise your rights, some of which are expressly stated above. In addition, we will take all possible measures to notify in case of changes regarding the protection of personal data by placing notices in JOURNEY’s offices and web portals.
These privacy policies have been adopted and are in effect by JOURNEY as of February 2025.